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Dubai · UAE

Annual maintenance contracts for villas & buildings

One contract, one team, one number to call. Scheduled preventive maintenance with SLA response times, discounted parts and monthly reporting.

What's included

  • Scheduled PPM visits for AC, plumbing and electrical
  • Priority response with agreed SLA times
  • A named account contact, not a call centre
  • Discounted spare parts all year
  • Annual safety checks with a written report
  • Monthly or quarterly reports for owners and managers

Who this is for

If two or three of these sound familiar, book a visit — small faults get expensive fast.

  • Villa owners who are tired of one-off repairs
  • Landlords with several units to manage
  • Holiday-home and short-let operators
  • Building managers and property agents
  • Clinics, salons and retail units
  • Anyone who wants one number, not ten

What it costs

How it is priced: a short survey — number of AC units, bathrooms, floors and whether you want an on-site technician — decides the monthly fee. No lock-in; cancel with 30 days' notice.

What happens on the visit

A scheduled visit starting at a villa.
A scheduled visit starting at a villa.

The same four steps on every job, in the order they happen.

  1. A survey first, so the contract fits the building.

    Before anything is signed, the units, the water heaters and the board are counted and photographed, so the contract is priced per real unit — not per guessed one.

  2. One figure a year, in writing.

    One annual figure covering the scheduled visits, not a range and not a monthly surprise. Anything outside the scope is quoted before it is done.

  3. The schedule, in your hands.

    You get the visit calendar for the year up front, with a named number to call and an agreed response time for emergencies written into the contract.

  4. The paper each visit, and the paper each year.

    Every scheduled visit leaves a signed report of what was checked and what was replaced, and the year closes with the same 12-month workmanship warranty.

What the invoice looks like

This is the shape of the invoice — the labels, not the amounts. The figure on the day is the figure we quoted you before the visit.

  • Annual feeone figure for the scheduled visits
  • Scheduled visitsdates in the calendar you were given
  • Partsat the contracted rate, agreed before fitting
  • Warranty12 months on the workmanship

Nothing is added to this list after the visit without your yes. If the work turns out to be different, the list changes first — and you see it before we carry on.

Common questions

What is included in the monthly fee?
Scheduled visits, priority response and a fixed discount on parts. Extra parts and major works are quoted separately and always approved by you first.
Do you cover all seven emirates?
Yes, with same-day service in Dubai, Sharjah and Abu Dhabi and next-day slots elsewhere.
Can we get one report for a whole building?
Yes — reports per unit, consolidated per building, or both. They are sent to the manager or owner by email each month.

Tell us what needs fixing

Send a photo on WhatsApp and we'll reply with a fixed price and a time slot — usually within 30 minutes.

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